Privacy policy

Introduction

Popchie ("Website," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit and interact with our website. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy is compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Personal Data Protection Bill, 2019, in India, as applicable.

1. Information We Collect

We collect two types of information from users: Personal Information and Non-Personal Information.

  • Personal Information: This refers to any information that can be used to identify you personally, including, but not limited to, your name, email address, phone number, date of birth, and other details necessary for creating an account, completing a transaction, or contacting us.

  • Non-Personal Information: This refers to data that does not directly identify you, such as your IP address, browser type, device type, operating system, pages viewed, time spent on pages, and other anonymous usage statistics. We collect this data to improve the performance and user experience of the Website.

2. How We Collect Information

We collect your information in the following ways:

  • Information you provide directly: When you create an account, submit a contact form, participate in surveys, or engage in any other activities that require you to enter personal details.

  • Automatically collected information: We automatically collect certain information when you use the Website through cookies, log files, and tracking technologies. This includes information on your browsing activities, preferences, and device information.

3. Use of Collected Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: Your personal information is used to deliver the services you request, process payments, and communicate with you. We also use non-personal data to improve our website's functionality, user interface, and performance.

  • To Personalize Your Experience: We may use the information to tailor the content and features to your preferences.

  • Marketing and Communication: With your consent, we may use your email address or other contact information to send you promotional emails, newsletters, updates, or other information that may be of interest to you. You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in each communication.

  • To Comply with Legal Obligations: We may use and retain your information to comply with legal requirements, respond to legal requests, enforce our policies, and resolve disputes.

4. Sharing of Information

We respect your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating the Website, processing payments, or providing other services, such as hosting, email delivery, and data analysis. These third-party service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purposes.

  • For Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small data files placed on your device to enhance your user experience.

  • Types of Cookies We Use:

    • Essential Cookies: These are necessary for the basic functioning of the Website (e.g., login session management).

    • Analytics Cookies: These collect non-personal information about how you use the Website, such as pages viewed and links clicked, which helps us improve the Website's performance.

    • Advertising Cookies: These are used to show personalized ads based on your preferences and browsing history.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of the Website may not function properly.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer required, we will securely delete or anonymize it.

7. Security of Your Information

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that any transmission of data is at your own risk.

8. Your Rights and Choices

As a user, you have the following rights with respect to your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You may update or correct any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions under Indian law.

  • Objection to Processing: You have the right to object to certain types of data processing, including direct marketing.

  • Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Popchie is a website primarily intended for children, and we take special precautions to ensure their privacy is protected. We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or guardian. If we learn that we have inadvertently collected information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request that we remove such information.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates or changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Popchie
Legal Venture of Sanjay Jain HUF
Delhi, India

 

 

By using the Website, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein.