Lilac Shorts

We do not accept returns. Only Store Credit will be provided. Since each item is lovingly packed and sent out just for you, we encourage you to double-check size guides and product details before placing your order. Exchanges Made Easy Need a different size? No worries — we’ve got you! You can exchange your item within the same category only. For example: - T-shirt for a different t-shirt - Coord set for another coord set Category-to-category exchanges (e.g., t-shirt to coord set) are not possible. 7-Day Exchange Window All exchange requests must be submitted within 7 days of order delivery. Unfortunately, we’re unable to accept any requests beyond this window — thanks for understanding! No Offline Exchange Products purchased from the website will not be exchanged from any of the physical stores. Similarly, any product purchased from the physical stores will not be exchanged or returned via online website. Convenience Fee – ₹99 Only To help cover round-trip shipping and handling, a convenience fee of ₹99 is applicable for every exchange. This fee will be collected at the time of delivery of your new parcel. We’ll Send You the Label Once your exchange is approved, we’ll email you a return shipping label within 48 hours. Just print it, stick it on the package, and hand it over to the delivery partner — easy peasy! Eligibility Checklist Before sending the item back, please ensure: - The product is unused and unwashed - All original tags and packaging are intact - It’s in perfect, resalable condition Your cooperation helps us serve all our customers better! Quality Check & Outcome All returned items go through a quick but thorough quality inspection. If the item: - Shows signs of use - Is damaged - Has missing tags or original packaging Then, unfortunately, your exchange will be declined and the same product will be shipped back to you. Special Offers & Sale Packs For products purchased as part of bundle or sale offers (e.g., 5 t-shirts for ₹800), please note: - The entire bundle must be sent back for an exchange. - Partial exchanges (e.g., sending only 1 or 2 items from the bundle) are not allowed. - If partial products are sent, the offer will be nullified, and the exchange will be declined. Need Help? We’re Just a Click Away! Got questions? Drop us a message through our contact page or email us at [your support email]. We're always happy to help! Thank You! Thank you for choosing POPCHIE — where fashion meets fun and functionality for your little stars!